Frequently Asked Questions

Got a question about our offer? Browse through the frequently asked

We'd like to provide our customers with the best experience possible. Therefore we're sharing this list of Frequently Asked Question in order to facilitate any pre requisite needs regarding the sale process.

What materials are the Mini Sofas made of?

The Mini Sofas are made from durable, height quality (75 000 Martindale’a test), easy clean, pet-friendly materials.

How long will my order take?

Usually we ship your order within 24 hours on business days. Once your order has been dispatched it will take 2 to 7 working days depending on your location.

Are duties covered by Pet Empire?

Duties for International shipping are not covered by Pet Empire.

How do I take care of my pets Mini Sofa?

The Easy Clean technology allows the removal of even tough stains without the need for chemical cleaning agents, simply use a damp cloth (not wet).

What are the delivery costs?

Shipping to the EU and UK is free of charge.

What if I have different questions?

Fell free to contact us writing an e-mail to We will get back to you as soon as possible.